Wednesday, March 21, 2012



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NY AG Cuomo Files Lawsuit to Shut Down Another Debt Collector

by Collection Agency Software

New York Attorney General Andrew M. Cuomo late Tuesday announced a lawsuit against debt collection agencies in Western New York that he said violated the law by harassing consumers through repeated threatening and obscene phone calls as well as making calls to the consumers’ employers and families. It's the latest action in Cuomo's ongoing probe [...]

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Jury Hands Down $1.5 Million Verdict Against Debt Collection Agency

by Collection Agency Software

A collection agency based in Pennsylvania was on the losing end of a huge jury award Friday as a result of some harassing phone calls and messages the company used to collect a debt. Texas resident Allen Jones sued Advanced Call Center Technologies, LLC in a Dallas County court after the company left eight messages [...]

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Whats Most Important This Holiday Weekend

by Collection Agency Software

I was thinking about the importance of this holiday weekend in the United States.  For most, Memorial Day has become the unofficial beginning of summer, which means bar-b-queues with family, the opening of the neighborhood pool for the season, or maybe a long weekend at the beach.  But for those who have served in the [...]

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ARM Industry Veterans Launch New Call Center in Nevada

by Collection Agency Software

Henderson, Nevada — Quality Receivable Management, Inc. (QRM), a leading provider of collection and customer care services to both retail and commercial markets, today announced its official opening. QRM’s executive management team has nearly 80 years of combined industry experience. The collection industry pumps billions of dollars back into the economy, suppresses interest rates and [...]

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Medical Collectors Need to Move Up in the Cycle to Avoid Death

by Collection Agency Software

There’s a sea change occurring in medical collections, and ARM companies need to change with it or they will see a significant decrease in this part of their business, according to Tony Reisz, president and CEO of Ontario Systems, based in Muncie, Ind. Two major government programs are driving health care providers to collect fees [...]

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