Monday, March 26, 2012



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ARM Industry Veterans Launch New Call Center in Nevada

by Collection Agency Software

Henderson, Nevada — Quality Receivable Management, Inc. (QRM), a leading provider of collection and customer care services to both retail and commercial markets, today announced its official opening. QRM’s executive management team has nearly 80 years of combined industry experience. The collection industry pumps billions of dollars back into the economy, suppresses interest rates and [...]

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Medical Collectors Need to Move Up in the Cycle to Avoid Death

by Collection Agency Software

There’s a sea change occurring in medical collections, and ARM companies need to change with it or they will see a significant decrease in this part of their business, according to Tony Reisz, president and CEO of Ontario Systems, based in Muncie, Ind. Two major government programs are driving health care providers to collect fees [...]

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New Report Exposes Systematic Debt Collection Abuses

by Collection Agency Software

Debt buying companies – a fast-growing segment of the debt collection industry – engage in systematic debt collection abuses that particularly target low-income New Yorkers and people of color, according to a report issued today by The Legal Aid Society, MFY Legal Services, Inc., NEDAP, and Urban Justice Center. The report finds that debt buyers [...]

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Executive Change: Linda Michieli to Optio Solutions as Area Manager

by Collection Agency Software

ROHNERT PARK, Calif. – Optio Solutions, LLC., an accounts receivable management company, today announced that Linda Michieli has joined the company as Manager of the Dallas area office. Michieli will recruit, coach and support the company’s Dallas area sales team.  In addition, Michieli will work with clients to assist them with reducing their internal follow [...]

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ABC-Amega Enhances Industry Group Credit Reporting With the Addition of Statistical Scoring From PredictiveMetrics

by Collection Agency Software

Buffalo, NY – ABC-Amega, Inc., a global leader in the commercial collection, credit information, and receivables outsourcing markets, has partnered with PredictiveMetrics? Inc. (PMI), a leading provider of statistical scoring solutions for the B2B market, to provide ABC-Amega’s credit group members with an industry-relevant, statistically based payment scoring analysis and reporting on their customers. The [...]

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