Wednesday, March 28, 2012



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Consumer

FDCPA and Other Consumer Rights Lawsuit Statistics for March 16-31

by Collection Agency Software

Grand Rapids, MI -- The following statistics are provided to the ARM industry courtesy of WebRecon LLC. FDCPA and Other Consumer Rights Lawsuit Statistics, April 7, 2010 There were about 545 lawsuits filed under consumer statutes in the second half of March. Here is an approximate breakdown: 476 Fair Debt Collection Practices Act 42 Fair [...]

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ARM Leaders Discuss New Consumer Financial Protection Proposal

by Collection Agency Software

U.S. Senate Banking Committee chairman Christopher Dodd (D-Conn.) this week unveiled proposed Senate financial reform that collection industry officials oppose. The bill is basically unchanged from the proposal Dodd first discussed shortly after passage of the House financial reform bill last December, according to Adam Peterman, director of federal government affairs for ACA International. Peterman [...]

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Debt Collectors on State and Local Consumer Protection Agencies Radar

by Collection Agency Software

Complaints about credit and debt related matters to state and local consumer protection agencies rose last year, placing the consumer debt industry second only to the auto industry for complaints filed with state and local consumer protection agencies, according to a new report by three consumer protection groups. The Consumer Federation of America conducted the [...]

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Your Voice Is Urgently Needed on TCPA Reform

by Collection Agency Software

The Federal Communications Commission (FCC) is attempting to impose heightened restrictions under the Telephone Consumer Protection Act (TCPA) that would have a dramatic impact on your ability to contact consumers on their cell phones. ACA International submitted a Call-To-Action yesterday urging all industry professionals to actively oppose this proposed rule. If you did not see [...]

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Could the Bureau of Consumer Financial Protection Be Positive for Collectors?

by Collection Agency Software

A few weeks ago I attended ACA’s Convention in Washington, D.C. and sat in on the session by Leslie Bender and Valerie Hayes explaining the facts surrounding the new Bureau of Consumer Financial Protection. The two attorneys offered a clear and relatively judgment-free account of the scope of authority it seems this Bureau will have [...]

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