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Debt Buyers Report Huge Earnings in First Quarter

by Collection Agency Software

Two publicly traded accounts receivable management companies late Tuesday reported financial results for the first quarter marked by large increases in collections, revenues and net income. Norfolk, Va.-based debt buyer Portfolio Recovery Associates (Nasdaq: PRAA) announced Tuesday after the close of the stock market that it had achieved record first-quarter cash collections, cash receipts, revenue, [...]

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Credit Card Late Payments Drop in Q4 Along With Other Loans

by Collection Agency Software

Consumer loan delinquencies fell in most loan categories in the fourth quarter of 2009, marking the second quarter in a row of broad-based improvement, according to the American Bankers Association’s Consumer Credit Delinquency Bulletin. The composite loan delinquency ratio, which tracks eight closed-end installment loan categories, fell four basis points to 3.19 percent of all [...]

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FTC Complaints Against Debt Collectors Don't Tell Whole Story: ACA

by Collection Agency Software

In 2009, consumer complaints to the Federal Trade Commission about third-party collectors increased in absolute terms, but decreased as a percentage of overall consumer complaints filed with the agency, the FTC said in its annual report to Congress. The FTC received 88,190 Fair Debt Collection Practices Act (FDCPA) complaints about third-party debt collectors in 2009, [...]

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NCO Group Posts $84 Million Loss in 2009

by Collection Agency Software

Accounts receivable management and BPO giant NCO Group reported an $84.2 million loss for the year ended Dec. 30, 2009 in a filing with the Securities and Exchange Commission Wednesday. NCO Group, Inc., based in Horsham, Pa., is the largest ARM company in the world, and a major player in the business process outsourcing and [...]

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Civil Suits Against ARM Companies Soar in 2009: U.S. Courts

by Collection Agency Software

Civil lawsuits brought by consumers against debt collectors, debt purchasers and other credit reporting agencies increased 52.5 percent in Fiscal Year 2009, according to data released Tuesday by the Administrative Office of the U.S. Courts. The court statistics show that in the year ended Sept. 30, 2009, 6,463 civil cases filed in U.S. District courts [...]

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