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NCO Group Reports Wider Loss in Second Quarter

by Collection Agency Software

NCO Group, Inc., arguably the largest accounts receivable management firm in the world, late Thursday reported financial results for the second quarter of 2010 marked by a modest increase in total revenues and a sharp increase in net quarterly loss. Horsham, Pa.-based NCO, also a major player in the BPO and customer relationship management industry, [...]

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Credit Card Debt Down Again in July

by Collection Agency Software

The Federal Reserve said Wednesday that total U.S. credit card debt outstanding contracted in July for the 23rd consecutive month. In its monthly Consumer Credit statistical release – also called the G.19 report – the Fed reported a 6.3 percent annualized decline in revolving credit balances, principally comprised of credit card accounts. Total revolving debt [...]

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Americans Shifting Focus From Consumer Debt to Retirement Savings

by Collection Agency Software

Have Americans grown comfortable enough with their financial situation to start investing in their retirement or have they just accepted that the “buy it now, pay whenever mindset” is no longer allowed?  A new report by Manhattan Beach, Calif.-based Financial Finesse suggests both.  People fortunate enough to have a job in this economy are still [...]

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Debt Buyers Portfolio Recovery and Asset Acceptance Beat Earnings Estimates

by Collection Agency Software

Accounts receivable management firms Portfolio Recovery Associates and Asset Acceptance Capital Corp. late Thursday reported financial results for the second quarter of 2010. Both beat Wall Street analysts’ estimates on earnings, but the firms had very different quarters as PRA broke quarterly performance records and Asset Acceptance announced a slew of strategic moves including a [...]

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Credit Card Charge-Off Rates Hit Record High in Q2

by Collection Agency Software

The average rate at which banks are writing off credit card debt hit a new high in the second quarter of 2010, according to data released last week by the Federal Reserve. Fed data revealed that the average seasonally adjusted annualized charge-off rate for credit cards was 10.66 percent in the April through June period, [...]

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