Friday, March 23, 2012



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FTC Issues 2010 Fair Debt Collection Practices Report to Congress

by Collection Agency Software

The Federal Trade Commission announced Friday that it has issued its annual report on the Fair Debt Collection Practices Act (FDCPA) to Congress. At a time when many consumers are facing debt problems, the Federal Trade Commission has issued its annual report detailing the steps the agency has taken to protect consumers from unfair, deceptive, [...]

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Dept. of ED Releases Performance Report for January

by Collection Agency Software

The Department of Education released its second performance report on 2009 contractors for January 2010. Rankings for collectors on both the Restricted contracts and the Small Business set aside contracts stayed the same since the first report (“Department of ED Releases First Performance Reports for New Collection Contract,” Feb. 5, 2010). Once again Pioneer Credit [...]

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Dept of ED Releases Debt Collection Contract Performance Report for February

by Collection Agency Software

The U.S. Department of Education this week released performance rankings through February for its student loan debt collection contract, as Congress passed a rider to the healthcare reform bill that will dramatically alter the landscape of student lending in the country. On the unrestricted contract – reserved for the largest collection agencies – Pioneer Credit [...]

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2010 U.S. Collection Agencies Industry Report

by Collection Agency Software

Tags: Credit score, Agencies Industry Report, collection agencies, Report, Credit card, Credit history, Industry

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Experian Report Sets Out Recommendations for Improving UK Debt Collection Performance

by Collection Agency Software

Nottingham, UK – Experian®, the global information services company, today published new analysis on the UK’s debt collection agency (DCA) industry and advice on how DCAs can better adapt to market conditions. Experian’s ‘Debt collection in lean times’ report reveals that despite economic pressures in 2009 just over half of DCAs (52 per cent) grew [...]

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