Thursday, March 22, 2012



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ARM Industry Veterans Launch New Call Center in Nevada

by Collection Agency Software

Henderson, Nevada — Quality Receivable Management, Inc. (QRM), a leading provider of collection and customer care services to both retail and commercial markets, today announced its official opening. QRM’s executive management team has nearly 80 years of combined industry experience. The collection industry pumps billions of dollars back into the economy, suppresses interest rates and [...]

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Collectors Should Be Commended for Their Positive Efforts

by Collection Agency Software

If you haven’t heard, a winner was announced in the insideARM.com collector story contest. Irene H. who works for ARSI in Kansas wrote about helping a young couple achieve their goals through budgeting. Congratulations to Irene. She exemplifies what’s great about our industry and should be commended for her efforts. Two things caught my attention [...]

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Senate Version of Financial Reform Bill Still Holds Danger for ARM Industry

by Collection Agency Software

With lawmakers eager to show voters that they are just as outraged by the bailout of big banks, account receivable management insiders believe the Senate could have its version of the financial reform bill out by month’s end. “With the votes the way they are, I expect they will pass it within the next week [...]

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The Outsource Group Acquires Patient Financial Medical Services

by Collection Agency Software

ST. LOUIS — The Outsource Group, a national leader in healthcare revenue cycle management, announced today it has acquired Patient Financial Medical Services (PFMS) of Winter Park, Florida — a company that helps patients pay for healthcare by identifying and enrolling qualified individuals in healthcare reimbursement programs. The acquisition expands The Outsource Group’s eligibility services [...]

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