Sunday, March 25, 2012



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Debt Collectors on State and Local Consumer Protection Agencies Radar

by Collection Agency Software

Complaints about credit and debt related matters to state and local consumer protection agencies rose last year, placing the consumer debt industry second only to the auto industry for complaints filed with state and local consumer protection agencies, according to a new report by three consumer protection groups. The Consumer Federation of America conducted the [...]

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FDCPA and Other Consumer Rights Lawsuit Statistics for July 1-15

by Collection Agency Software

Grand Rapids, MI – The following statistics are provided to the ARM industry courtesy of WebRecon LLC. Important Note: We have modified our workflow and improved some of our data searching capabilities, meaning we will have more accurate statistics beginning with this update. This means some categories of statutes, such as TCPA, will be better [...]

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ACA Compels National Membership for State Unit Participation

by Collection Agency Software

ACA International voted Monday to require members of its state units to also be members of the national organization. The vote – conducted by voice by ACA’s board of Directors and attending membership at its annual meeting in Washington D.C. – stemmed from a move by the California Association of Collectors in April to allow [...]

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FDCPA and Other Consumer Rights Lawsuit Statistics, June 1-15, 2010

by Collection Agency Software

Grand Rapids, MI – The following statistics are provided to the ARM industry courtesy of WebRecon LLC: FDCPA and Other Consumer Rights Lawsuit Statistics, June 1-15, 2010. There were about 503 lawsuits filed under consumer statutes in the first half of June. Here is an approximate breakdown: • 419 Fair Debt Collection Practices Act • [...]

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Collection Law Firm Victorious Against State in Supreme Court Case

by Collection Agency Software

The Georgia Supreme Court recently upheld a lower court ruling that the state’s attorney general’s office, acting on behalf of the Governor’s Office of Consumer Affairs, overstepped constitutional bounds in demanding documents from a law firm practicing debt collection in the state. Georgia's Office of Consumer Affairs (OCA) was investigating Frederick J. Hanna & Associates [...]

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